Wednesday, July 06, 2016

Kylie Jenner speaks out after Lip Kits receive 'F' rating for poor customer service

KYLIE Jenner has defended her cosmetics company and Lip Kit range following its 'F' rating from America's Better Business Bureau despite her product regularly selling out, Kim Kardashian’s sister has come under fire for her customer service.


According to IB Times, America’s Better Business Bureau has awarded the 18 year old’s company a 1 star rating
after receiving 137 complaints. Issues reportedly range from delivery difficulties, to problems with the products themselves .

But speaking out over the rating, the youngest Jenner sister posted on her website: "You guys are the reason I keep going and I’m motivated every day to make Kylie Cosmetics the best it can be.

“I’m continuing to learn and I just want to make everyone happy. Because so many of you spoke out, I’m excited to tell you that the Better Business Bureau has looked at the facts and changed the rating.”
Related

The BBB has actually changed the rating from 'Failing' to 'No Rating' with a note to say they're waiting on updates on the brand's customer service and quality issues.
Kylie added: "I’ve sold millions of lip kits and any complaint we’ve received to date has been addressed in a timely manner. I’m sick and tired of people coming for my business.

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